Frequently Asked Questions (FAQ)
General Questions
What does ArtistryLoftStudio offer?
We specialize in unique, printable art and cards available as instant downloads. Our designs include minimalist, botanical, abstract and seasonal themes, perfect for decorating your home or gifting!
How do I use discount codes?
Simply enter the code at checkout to enjoy the discount
Products & Printing
What is included in my purchase?
Each purchase includes high-resolution digital files in multiple sizes and formats, ready for instant download and printing. The Formats that are inluded are designed to suit various needs. You can find the specific dimensions and formats in the product description of each listiing.
Can I print the art and cards multiple times?
Yes, absolutely! Once purchased, our digital files can be printed an unlimited number of times, giving you the freedom to adjust to any format changes or printing preferences without incurring additional costs.
What materials are recommended for printing?
When it comes to printing your digital downloads, selecting the right materials can make all the difference in showcasing the beauty of your artwork or cards. Here are our recommendations:
Art:
- Matte or Satin Premium Paper (200-300gsm): Perfect for a smooth, professional look and easy framing.
- Textured Paper (200-300gsm): Adds depth and character, ideal for enhancing minimalist or botanical designs.
- Poster Paper (150-200gsm): Great for vibrant, bold prints in various sizes.
Cards:
- Heavyweight Cardstock (250-350gsm): Durable and elegant, ideal for greeting cards.
- Textured Paper (200-300gsm): Provides a premium, unique touch to your cards.
Please note: If printing at home, the thickness of the paper you can use depends on your printer's specifications. Always check your printer’s manual for compatibility with thicker materials.
Where can I print my purchased art?
You have several convenient options for printing your art:
At Home: Use your preferred type of paper to achieve the style you love. This is an excellent option for smaller prints and quick results! Keep in mind that the paper thickness you can use depends on your printer’s specifications.
Local Print Shops: Perfect for professional results and larger formats.
Online Printing Services: Ideal for high-quality prints delivered to your doorstep. Many services allow you to choose from a variety of materials and sizes to suit your needs.
Choose the option that best fits your preferences and the desired finish of your artwork!
Download & Customer Support
How do I access my purchased files?
After completing your purchase, you'll receive a download link via email. You can also access your files directly from your account on our website.
What should I do if I have trouble downloading the file?
First check your internet connection and try using a different browser. Also, check your email's spam or junk folder for the download link. If the issue persists, please contact us at support@artistryloftstudio.com and we’ll be happy to assist you!
Can I download the purchased files again if I lost them?
Absolutely! You can re-download your files anytime using the download link provided in your email. Be sure to keep the email with the link safe for future access. If you have a customer account, you can also retrieve your files by going to "Orders," selecting the desired order and clicking "Access Digital File." If you’ve lost the email or encounter any issues, simply contact us at support@artistryloftstudio.com and we’ll be happy to assist you!
Can I use the files for commercial purposes?
Our art and cards are for personal use only. Redistribution, resale or commercial use is not permitted.