Frequently Asked Questions (FAQ)
Products
What is printable wall art?
Printable wall art consists of digital artworks that you can download as a file after purchase and print at home or at a print shop. This allows you to quickly and easily bring your favorite artworks to your wall in various sizes.
What are printable cards?
Printable cards are digital designs that you can download immediately as a file after purchase. After printing, you can cut and fold the cards directly for occasions such as birthdays, holidays, or special greetings. This way, you can create high-quality cards in just a few steps - simple and flexible.
How does the purchase and download process work?
After completing your purchase, you will have immediate access to the digital files. In the order summary, a button labeled 'Access Digital Content' will appear, allowing you to download the files directly. Additionally, you will receive an email with a download link that gives you access to the files.
Where can I have the wall art printed
You have several options for printing your wall art in high quality. You can print the files at home on a high-quality printer using sturdy paper or photo paper. However, for particularly professional results, we recommend a local print shop or an online printing service that offers a variety of sizes, paper weights, and materials. Some printing services also provide special art print papers and canvas options to make the design stand out even more.
What is the best way to print the cards?
For high-quality prints, we recommend printing the cards on sturdy cardstock or special photo paper with a weight of at least 200 g/m². You can choose between a matte or glossy finish, depending on your desired look. The cards can be optimally produced either at home with a good printer or at a print shop to achieve brilliant colors and professional quality.
What are Advantages of Digital Downloads?
Instant Availability – Your Artwork in Seconds!
After your purchase, you can instantly download your desired artwork or printable cards. Whether it’s for a spontaneous gift or to immediately beautify your walls, your new designs are just a click away!
Cost Efficiency – Quality at the Best Price!
Enjoy high-quality artworks and printable cards at affordable prices. With no shipping costs for digital downloads, you benefit from savings that you can invest in further creative projects.
Easy Customization – Design According to Your Ideas!
Our designs can be easily printed in various sizes. This also applies to our birthday cards, which you can customize to your desired size. Tailor the artworks to fit your space and style so that everything harmonizes perfectly. Be creative and make it your own!
Support
Can I print the files multiple times?
Yes, after purchase, you can print the files for both wall art and printable cards as many times as you like for personal use. This means you can use the same artwork in multiple rooms or the same card for different occasions. Please note that resale or distribution of the files is not permitted.
What should I do if I cannot download the file?
If there are issues with the download, first check your internet connection and try to use a different browser. Also look in your email’s spam folder for the download link. If the problem persists, please contact us at artistry.loft@gmx.de.
Can I download my files again if I lose them?
Yes, you can access your files at any time through the download link in the email and download them again. Therefore, make sure to keep the email with the link safe so you can access it anytime. Additionally, you can access your files through your customer account. If you have created a customer account, simply go to "Orders" in your account, click on the desired order and select "Access Digital File" to download the files. If you still have problems or have lost the email, please contact us and we will be happy to assist you.
